Lesson 4: Explaining the Solution Clearly
Objective: Train students to deliver solutions in a clear, polite way.
Tips:
- Use simple language:
“We will send a new item tomorrow.” - Break down steps if needed:
“First, unplug the device. Then, wait 30 seconds. Plug it back in.” - Always confirm:
“Does that work for you?”
Activities:
- 💬 Rewrite technical instructions in easy English.
- 🎙 Record yourself giving a solution in 2–3 short sentences.
- 📄 Downloadable guide: “How to Explain Solutions Clearly”
